• Monday - Friday, 9:00 AM - 6:30 PM

Make your social profiles discoverable in search and AI

Social Media Optimisation (SMO) is the practice of optimising your social profiles and content for search visibility, AI discoverability, and platform algorithm performance. When someone searches for your brand — or asks ChatGPT to recommend a business in your category — your social profiles influence what they find. We make sure they find the right thing.

Get Your Free SEO Audit

No commitment · Delivered in 3 business days

Trusted by 200+ Canadian businesses since 2010

SMO Services

Social profiles optimised for search, AI, andalgorithms

SMO covers three distinct discoverability systems: Google search (your profiles appear in branded searches), AI tools (your profiles feed entity recognition), and platform algorithms (your content gets shown to more people). We optimise for all three.

Social Profile SEO

Bio keyword optimisation, profile URL strategy, and cross-platform consistency that makes your social profiles surface correctly in Google and AI-generated search results for brand and category queries.

Hashtag Strategy

Data-driven hashtag selection — reach tiers, mix ratios, competitor hashtags, and branded hashtag development. Monthly rotation to avoid saturation. Platform-specific strategy per channel.

AI Discoverability

Schema sameAs connections linking your social profiles to your Organization entity. Cross-platform consistency for AI entity disambiguation. Structured post content for AI citation eligibility.

Algorithm Optimisation

Content and engagement strategy tuned to what each platform algorithm actually rewards — saves and shares on Instagram, dwell time on LinkedIn, watch-through rate on TikTok, and retention on YouTube Shorts.

Cross-Platform Consistency

Brand audit across every social platform — name format, bio language, contact data, and visual identity all aligned. Brand guidelines for social documented and maintained as platforms evolve.

SMO Impact

What optimised social profilesactually deliver

Monthly searches for "social media optimisation" — a growing practice most brands ignore
0 /mo
Google result positioning achievable for brand name via optimised social profiles
0 st page
More AI citations for brands with consistent, verified, entity-connected social profiles
0 x
Higher organic reach on Instagram content using data-driven hashtag strategy
0 x

Our SMO Process

Profile optimisation that compounds acrossall platforms

SMO is not a one-time task — profiles need updating as platforms change their features, algorithms evolve, and your business grows. We maintain optimisation continuously.

Cross-Platform Audit

Full audit of every active social profile — consistency of name, bio, contact data, links, imagery, and branding across all platforms. Gaps and inconsistencies documented.

Hashtag Research

Hashtag universe built for your category — reach tier analysis, competitor hashtag identification, and mix ratio strategy developed for each platform.

Profile Optimisation

Bio rewritten, keywords incorporated, URLs standardised, contact data aligned, and imagery direction provided. sameAs schema connections built.

Algorithm Alignment

Content strategy reviewed and adjusted for platform-specific algorithm signals. Posting format and timing recommendations updated based on current algorithm behaviour.

Monitoring & Maintenance

Monthly review of profile performance in Google Search Console, AI visibility checks for social profile citations, and hashtag performance analysis with rotation recommendations.

SMO Platform Expertise

Platform-specific SMO expertise across everymajor channel

Each platform has different optimisation mechanics. We apply the right approach per platform — not one SMO checklist applied identically to all five.

Profile SEO

Hashtag Strategy

AI Discoverability

Algorithm Optimisation

Cross-Platform Consistency

Monitoring Case Studies

AI Monitoring QuestionsGEO decisions

Personal Injury Law – SEO

Law Firm Featured in AI Answers

Entity optimization, attorney authority signals, FAQ restructuring, and citation building across legal publications improved visibility in AI-generated responses.

AI citations
+ 0
Case enquiries from AI discovery
+ 0 %

Roofing Company – Local SEO

Roofing Brand Appears in AI Results

Service content restructuring, project schema implementation, review optimization, and local authority building increased AI search visibility.

AI Overview appearances
+ 0 %
Leads from AI-assisted search
+ 0 %

Immigration Company – SEO

Immigration Firm Cited by AI

Entity schema deployment, service page optimization, FAQ expansion, and authority citations improved brand mentions across AI platforms.

AI citations gained
+ 0 %
Consultation requests
+ 0 %

Waterproofing Company – SEO

Waterproofing Company AI Answers

Service schema deployment, local authority citations, FAQ optimization, project content restructuring improved AI visibility.

New AI citations
+ 0 %
Qualified leads from AI platforms
+ 0 %

Hotel Industry – Hospitality SEO

Hotel Recommended in AI Search

Location entity optimization, travel content restructuring, review schema, and authority citations helped improve AI platform visibility.

AI recommendation appearances
+ 0 %
Direct bookings from AI discovery
+ 0 %

SMO Questions

Social media optimisation questions,answered honestly

SMO is the practice of optimising your social media profiles, content, and strategy for discoverability — in platform search (finding you within Instagram or LinkedIn), Google search (social profiles appearing in branded search results), AI tools (your profiles strengthening brand entity signals), and platform algorithms (your content being shown to more people organically). It is the technical and strategic layer beneath social media management.

Google indexes public social media profiles and surfaces them in branded search results — typically in the first 5 positions for your brand name. An optimised LinkedIn profile, Instagram profile, and Facebook page with keyword-rich descriptions, accurate contact information, and consistent branding will appear prominently for branded searches. This makes your social presence part of your first impression in Google.

AI tools like ChatGPT and Google AI Overviews use social profile data as entity validation signals — confirming that your brand is a real, established business with a credible cross-platform presence. Consistent brand data across multiple verified social profiles strengthens this entity signal. We connect your social profiles to your Organization schema through sameAs property links — directly integrating your social presence into your AI entity foundation.

Yes on Instagram and TikTok — but the strategy has changed. Hashtags are less about reaching people who follow specific hashtags and more about helping the algorithm understand your content category so it can serve it to the right audience. The key is using data-driven reach-tiered hashtag mixes rather than defaulting to the most popular hashtags, which are too competitive for most accounts to gain visibility in.

Every platform algorithm has specific signals it prioritises when deciding which content to show and to how many people. Instagram in 2026 most heavily weights saves and shares, plus Reels completion rate. LinkedIn weights meaningful comments and dwell time. TikTok weights early engagement velocity and watch-through rate. Ignoring these signals means consistently underperforming on distribution regardless of content quality.

We pursue verification where your brand meets eligibility criteria — which varies by platform. Instagram verification requires notable coverage in external media. LinkedIn verification is available for companies with verified domains. Twitter/X offers paid verification. Facebook verification requires significant following or verified ownership. We assess eligibility during the SMO audit and manage the application process where it is worth pursuing.

We recommend a full profile audit and update at least twice per year — social platforms frequently change their profile features, bio character limits, link capabilities, and discovery mechanics. We also update profiles whenever your business changes (new services, new locations, rebrand) and whenever a platform makes a significant feature update that creates a new optimisation opportunity.

Social media management covers the day-to-day activity: content creation, posting, community management, and reporting. SMO is the technical and strategic foundation that makes your management activity more discoverable and effective. SMO without management is a well-optimised empty profile. Management without SMO is content that reaches a limited audience. The two work best together — and SMO is typically completed first as the foundation everything else builds on.